Pilot light started going out again. I agree with the other writers that the real issue with keeping the pilot lit on the sears PM models is maintaining enough air availability to the pilot. Without the torch, as soon as the heat from the burner dissipated the pilot would go out. 99. Really? All rights reserved. power miser 12 gas water heater, parts order list, model numbers Then when you get all the dust, cat hair and dirt out from under the boiler, you have to fiddle around with the dial to get it JUST RIGHT when lighting the pilot with the piezo thingy. The Kemore Power Miser 12 is equipped with the two heating elements; upper with the 3800 watts that operates on 240 volts and the lower element that can be converted from the factory built-in 3800 watts to 5500 watts. .ordered another pilot assy from a 3rd party. Did anybody get a replacement water heater from Sears? I go through the same thing, being told they will send someone the earliest 6 days from now. They will replace it but it will cost us in the region of $350 to have this one taken out, new permit and installation. This unit is not Energy Star compliant model but is long-lasting and provide Ultra-Low NOx gas combustion. I am pretty sure I am looking at a power miser 9 indicating a 9 year warranty. … I have a miser 12 bought in 2004. I have contacted a couple of them and they have informed me that for a Kenmore part I have to deal with Sears. Ceramic grid which is VERY hard to observe ( between floor and burner assembly ) might be clogged. Not suitable for space heating. I have had the new water heater installed and working. It's been working fine until last week (dec. 2 of 2011). One customer spoke to me an asked me to go direct to some plumbing company and get it done. This time I will search Internet to see if I can get a reliable brand. Seriously think twice before entering the dorrs of Sears to make any other purchases that will support them.They should be boycotted !! They will send someone out as soon as possible. But after reading all of these complaints I'll buy GE water heater from Homedepot. When I went down there, I ran into 3 different customers who had similar bad attitude and bad service experience. Finallly after I say, send me the part I'll pay your ridiculous $75 fee and INSTALL IT MYSELF, they supplied the part and reduced the part price to $35. It's going to cost $200-$300 to replace". In a pinch … you could git er done with a Bud and a single Crescent Wrench! No, 6 months later, pilot keeps going out. Water heater thermostat. You can see it with a mirror and flashlight through the opening where the black plastic screen is. Sears has very poor customer service and they should have just replaced the heater for all the trouble this has caused everyone living here. The technician could not fix the problem but ordered a part we may or may not get before Thanksgiving is long past without a hot shower. That, combined with the introduction of a Thermal Cutoff device in the thermocouple line and you could easily think this thing was kaput!. Called again and someone came out and ordered a new pilot assembly unit. By using this and a long dryer brush I was able to get air flow back to the unit. 4.4 out of 5 stars 17. Yes it seems we all own the same (quality) LOL LOL P O S product from the most uncustomer friendly ripoff company in the world. Diagram. This morning I took a hot shower. Smith Effex water heater (same) A thermal expansion tank was installed and the recirculating line was reinstalled. The EASY solution to Kenmmore Power Miser 12 water heater pilot light keeps going out (at least for ME, for 4 months and counting!) Just don't on beat on anything, handle it like a bird. Well, I do have something... cold water!. Also see scores for competitive products My present Power Miser 9, 50 gal, electric, was purchased exactly 12 years ago. So, clean out the filters, dial left, pilot button down, click click click while slowly turning the dial up and Viola! It lasted a good 11 years. Another six days for the permit that I had to purchase for 70 dollars. These postings did save me much aggravation as I never called sears. After I cleaned the ceramic screen I noticed a difference in the color of both the burner and the pilot( more yellow and orange). So far it has been 48 hours without any problems. I have a Kenmore power miser 9 that's been giving me trouble for the last couple of weeks. Our calls to Sears were transferred to Customer Solutions where the calls were dropped at Sears' end. Open/Closed Loop ... A power vent water heater was installed and the tank was rotated to make service easier. There is a ceramic screen on the bottom of the water heater under the burner compartment. kenmore 153.331572 power miser 12 gas water heater, parts order list . In order to cool the top floor, we would have to freeze on the main floor. Part #9000308005 ? takes up quite a bit of there two and a half minutes same thing for the oops lost phone calls. The small copper line is the Thermocouple. The pilot light will not stay lit, we light it constantly. The company is also willing to back its products, offering warranties of between six and 12 years, among the most generous you will find. Considering this tank for my home. The got caught defrauding their customers.There are other company's to purchase from in or near your city. If your main burner goes out within a few minutes after being lit; you'll know that it's being starved for air (and not the thermocouple). Pilot assembly 9003542 is an original equipment manufacturer (OEM) part that fits some gas water heaters in these series: Kenmore 153; A.O. It is ranged from 10 to 50 gallons, from short to tall size. Which is worse -- breaking the glass or replacing the burner and inline thermostat? They also sold a warranty that expired in 2011, just two years after we bought the water heater new. Additional Research: See additional possible styles by visiting State or A.O. Next remove the small copper thermocouple line with the 10mm wrench and the large aluminum one with the 3/4" wrench. My experience with calling for tech help similar to others; long times on hold. (pull off the plastic vent/lint screens under the unit and look up). However this is a fairly rare condition and defeats the safety of a sealed burner. I was told that they hire plumbing contractors to install and do the service. I would much rather find the solution by reading what other people have done than dealing with 800 numbers! This person said I would have to purchase a permit to have the work done. Finally, I called their Burnaby, BC office and spoke to a lady Irene, who tried to answer me or brush me away without even listening to what I had to say. At least it's still being repaired under warranty, right? ********************************* At this point turn "OFF" the main gas valve for safety purposes. ... 12 10 12 10 12 10 12 10 12 10 12 10 12 10 MAXIMUMFUSE OR CIRCUIT BREAKER SIZE (AMPS) 2O 30 20 30 20 3o 20 30 2O 30 20 30 20 30 *Wiring size based on standard 60°C copper wire. A repairman came out July 1st and could not determine where the leak was coming from. Input rating of 12 Kw or less at a voltage no greater than 250 _i, WARNING READ THE GENERAL SAFETY SECTION AND THEN THIS ENTIRE MANUAL ING THIS WATER HEATER. Pilot shut off within 24hours. A repairman came out July 1st and could not determine where the leak was coming from. I went thru the phone numbers once again to find out that it would be another couple of days for him to get here. Seems to me the "open flame" creeping out of a 1x2 inch opening is less hazardous than me replacing the entire burner assembly and inline thermostat. So I bought one and installed it. I tell the guy to GTFO. Kenmore Power Miser 9 Water Heater Pilot Keeps Going Out- General Information… I don't recommend repeating what I did but I'll be dam*ed if I'm going to line the pockets of Sears Service again. After purchasing $61 pilot assembly I thoughoughly read warnings and bulletins included in box from manufacturer. They put galvanized nipples to connect with our copper system. The requirements to have flame arrestors on gas appliances are written in blood - other peoples blood. Definitely disappointed in this product. .the pilot never shut off. Once the pilot tube is lit, keep holding down on the pilot valve for 1 minute before letting go ... or it may go out. After being transferred around a few times, I was informed that yes, the unit was under warranty, but that it cost $80 to have a repair person come to the house (a "diagnostic fee"). I cleaned the black filter agian, unfortunately this time the problem did not go away. I would have to agree its a piece of junk and would not recommend it to anyone . Good I found this web site!!! Remember how they ripped off their customers for years selling customers batteries they did not need. The small aluminum line is the gas feed for the pilot light. I am so glad I found this forum. Looking at the bottom of your square gas valve we see 2 small lines and 1 big fat line. I pulled the pilot assy and noticed that there was a thermal switch in series with thermocouple. Kenmore Oven - beware! We've thought about renovating our 1980's kitchen but after reading all the complaints with appliances not being reliable perhaps we should stay with our 23yr. The thing is that they were always good with customer service until a couple of years ago. Water Heater Parts; Parts for Kenmore 153.320593HT (153320593HT, 153 320593HT) Water Heater - Most Popular Parts. Annoying money-grab, but what can you do. If its wet in the burner chamber and it hasn't rain recently, I'm sorry but its time for a brand new hot water tank. If you pilot won't light, first thing first is to check the glass window for an ignitor spark and listen for gas flow from the pilot light tube. When it came in the mail, called for tech to come back and he did and installed it about 6 weeks ago. Substitute parts can look different from the original. Serial number styles/formats found are: Style 1: A03307353 Style 1: 800423049. Somehow Kenmore thinks the small pilot flame will burn downhill and keep the TC up to temp to keep the main gas valve from shutting down. After a 15 minute wait I could restart the system and get another 5 minutes before shutdown. -I relit it. We had insurance that "covered" replacement of original water heater when it went out within 6 months of house purchase. It is Sear's faulty product. Not for use in mobile homes. I also see here you can attach photos so I just took a picture of the burner on, the pilot glowing, and the nameplate. I didn't call a technician either. Style 1: A03 307353. The device probably was a cheap fix that utilized a product that did not have the proper specifications for the circuit. 4) Viola! So, if I get another 8-9 years from this unit, I will have gotten 18 years of water heater use for the price of a single purchase with a 10 year warranty. 4 different ladies answered at 4 different times and no one knew what a thermocouple is. Purchased in 2004 and only during the past year have had problems with the pilot staying lit. After checking all the bad reviews, I know I am in for a world of problems with this unit and a lot of headaches from Sears. We bought another water heater and installed it to have water for bathing and dish washing for Independence Day. Hi - we purchased the Power Miser 9 in Nov. 2004. With all the lines loose, remove the two 3/8" nuts from the metal plate that the glass window is mounted in. This part replaces 9000308. Click the diagram where you think your part is located. This part replaces 31919. Sears Kenmore POWER MISER 6 ELECTRIC WATER HEATER MANUAL [PDF] 30-to 50- gallon models Sears Kenmore Elite GAS WATER HEATER MANUAL [PDF] Models 153.332620 (40-gal Tall) & 153.332640 (50-gallon Tall) - also see A.O. THINGS ARE'NT WHAT THEY USED TO BE. On Saturday I could only keep the burner running for 5 minutes at a time before the system shut down. I pulled the assembly again and went down to our local appliance parts store and bought a new “pilot assembly with grommet” for about $60, installed this and the pilot and burner work fine now. Although the pilot flame looked cleaner, the burner would not fire. Called Sears for warranty status... warranty was over 2 months ago. View and Download Kenmore Power Miser 12 153.320493 HT instruction manual online. Search results for 'kenmore power miser 12 50 gal gas water heater' Did you mean: kenmore power maker 12 50 gal gas water heater kenmore power mixer 12 50 gal gas water heater kenmore power mist 12 50 gal gas water heater kenmore power meter 12 50 gal gas water heater kenmore power midea 12 50 gal gas water heater. I have a Kenmore Power Miser 9, 40 gallon natural gas water heater that was installed in 2004. The flame arrestor is important because it prevents flash backs. To be more precise, the pilot is not going out anymore, I don't know if the part itself still functions to shut off the heater if the temp gets too high but I was gonna replace it with a piece of wire anyway had it not worked. I purchased an electric Powermiser 9 water heater and had it professionally installed in 2012. -No fussing and feuding with Sears. Part #9000507015 ? Another POS Kenmore water heater. The self-cleaning Roto Swirl system helps in reducing the problems related to sediment build-up. Please be Safe! Now I read that we can just break out the window so will try that tomorrow. I installed it in August 2008. The lesson that I have learnt is that I should never ever buy anything from Sears again and no Kenmore product either. Now I have a 1/4 inch gap between the door and floor. It's bad enough that it happened after ten months of use but to happen again after only seven months it's unforgivable. Since removing the floor sweep, allowing more air volume to the basement, the pilot has not gone out. Who ever it is answering the 800 number for customer service. I did the troubleshooting in the service manual and the TC was good (+12mV) and if I keep the pilot TC hot with a propane torch thru the window hole the burner would light and the pilot would stay on. How is it that Sears customer service is basically just a joke? The blocked filter is causing the boiler to overheat and that little thermal cutoff device is stopping the regulator/thermostat from working. Remove the little glass lens assembly. It is now May of 2007 and I don't have hot water with the Kenmore Power Miser 9. Over my life time so far I have always trusted Sears products. Now, (late 2016), the thermostat is dying (thermal breaker tripping off daily). I basically installed it myself with the help of my uncle who is a union plumber for about 50 years. The part costs $50-$60. NOT FOR USE IN MOBILE HOMES. It's not. Hopefully I will get the help I deserve. Kenmore 9007632 Water Heater Gas Valve and Temperature Control Assembly Genuine Original Equipment Manufacturer (OEM) Part. Our calls to Sears were transferred to Customer Solutions where the calls were dropped at Sears' end. (For you English guys, different meaning, same result) Thanks! My wife and I have an 11 year-old daughter. 1) I could see that it was a lack of air because it wouldn't relight if the thermocouple was bad. With the pilot lit you can now push the glass window (with insulation) back into position. Since it still had 5 more years on the warranty, we got the parts for free, but there is a $70 service call fee, and after the first year the customer has to pay for labor. It is only available in two sizes both with 12-year warranty. I purchased a kE nmore power miser 6 in 2006 and have had nothing but trouble for the last 3 years. . In March of 2010 I started having the pilot light issue. Less than 16 months after I purchased it. This tank is junk, and the [protected] service line support is worse! No one can help but Sears sure likes to pass you around to every department. Good riddance, Sears. (Follow along) FOR YOUR SAFETY: An odorant is added to the gas used by this water heater. Thanksgiving week and other pressures made worse by the Sears telephone run around. You can even test it by hooking up the wire to the piezo element, just don't touch the wire or electrode or you will be in for a shock. However, this replacement water heater even though it is a Power Miser 12; 12 year warranty, will only be warranted till the end of my original purchase warranty of 10 years. Hot water slowed and finally stopped when theses nipples completely occluded. (11mm wrench) If your too lazy or don't have the tools to clean up your ceramic air inlet you may have to leave the glass window out so the burner can draw in air. When I say safety, remember until recently gas hot water heaters used to have open heater chambers. Hi, This is the second one I have been through in 17 months. Pilot assembly 9003542 supplies the flame for the burner to ignite the gas. If you bent in the tabs on the glass window retainers, you can remove the glass window and always manually re-light your pilot. Input rating of 12Kw or less at avoltage no greater than 250 _i,WARNING Here's the trick with this water heater. I'm thinking that is too soon for the air inlet to get so dirty as to cause my problems. It went well for a while and then NO HOT WATER. It wasn't ($125 spent). And the shock absorbers for cars. I was hoping to install a $5 thermocouple from the hardware store, but the Kenmore assembly has a heat sensor located towards the tip of the thermocouple. He shows up and says well we didn't install it so you have to pay 140 plus tax and charges to hall the bad one away. If this becomes clogged with dust( which mine was) there will be insufficient air allowed in to maintain the pilot being lit. Hello all. If your igniter is still not sparking (like mine) you can simply reach though the window your removed earlier and light the pilot with a long match, or better yet (and safer) a flexible propane candle lighter. .ran it for a couple of weeks. Not the safest way but I'll keep an eye on it and that pesky pilot flame is now on and I have hot water. ******************* With everything back together and the gas line turned back … lets get that pilot lit. Decided that the thermal switch was faulty and tried (in vain) to order just the thermal switch. My wife and I were lighting the pilot approx. Cleaned ( swiffer and vac ), and hoping for the best. Search. I think it will prove easier to replace this filter from time to time than cleaning the ceramic filter. Kenmore water heaters have an average lifespan of 18 years and is most commonly replaced due to a leak in the tank. MODEL NO. So unless someone is piling, stuffing leaves, paper or other combustibles around the hot water heater, something I would tend to watch out for *anyway*, I think I may have to take my chances with the results of breaking the glass. I think that this was a knee jerk reaction from Sears to comply with a safety concern. I was also told it does not show up on their computers and maybe I am not saying it right even though I had spelled it for them. What a piece of junk. (10mm wrench) I'm a fairly technical guy and I was stumped as to why it stopped working and why I could not get the pilot light to start. I called the 800 number on the side of the tank and they connected me to someone else who handles the warranties. I purchased a townhome in 1995. Many more people with the same problem! When I called Sears, the tech support told me to get an "old fashioned" toilet brush (the horseshoe shaped one) and to remove the black plastic screen at the bottom, insert the brush and clean the internal screen while running the vacuum cleaner narrow attachment inside there as well. Ok guys, The first Kenmore Power Miser 9 lasted 10 months. I have had problems with the pilot light going off frequently with Kenmore Pwer Miser 9. The unit is pretty expensive for only 6 years of use. I bought the Sears PM12 during March of 2005. I have refused to pay for another permit or service of any kind. For 2-3 months I re-lit, vacuumed, bought a dryer lint brush, and left the basement window open year round to the utility room. It worked flawlessly. By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions. So we've spent over $200 (so far) to have a water heater *not* repaired under warranty. You may notice a small amount of rust, this is usually from water leaking from rain storms down the exhaust pipe on your roof. In any event, this product stinks and I believe my next step will be to replace it. This issue was solved manually and not under any troubleshooting in the manual. The new PM9 is the Low NOx burner and right at a year and three months the pilot went out. Then when the California summer started heating up, the pilot began to go out . Supposed to be 9 yr. warranty. Also used this opportunity to vacuum and clean out the combustion chamber and ceramic dust filter. Had to have the thermocouple and gas value replaced in 2009. Gas vapors tend to hover near the ground you see. Electric Kenmore water heater. It only lasted 5 years. Worked a few times, but now I am back to the same problem, pilot light keeps going out. We bought a Kenmore power miser 12, 80-gallon, electric water heater in 2009 and by 2014, it was leaking in our basement. The "water heater hot line" does not deal with water heaters. Thanks for the tip on the power miser 9 I've had the same problem with pilot light going out I replaced pilot assembly about a year ago its started going out again I've pulled the glass and we'll see how that goes.

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